Refund policy

Returns & Refund Policy

Returns

You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

Before returning any item, please contact us at driftiq.support@gmail.com with your order number and the reason for your return. Do not send products back without contacting us first, as the appropriate return address may vary depending on the order.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong product, contact us as soon as possible and include your order number along with clear photos or videos of the issue. We will review the request and provide an appropriate solution, which may include a replacement or refund.

Refunds

Once an approved return is received and inspected, we will notify you of the status of your refund. If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Order Cancellations

If you need to cancel or modify your order, contact us as soon as possible. We cannot guarantee cancellation or modification once an order has entered processing or has been shipped.

Return Shipping

Unless the product arrived damaged, defective, or incorrect, return shipping costs are generally the responsibility of the customer. Original shipping charges, if any, are non-refundable unless required by applicable law.

Non-Returnable Items

Items that have been used, damaged after delivery, altered, or returned without authorization may not be eligible for a refund.

Contact

For any questions regarding returns, refunds, or your order, contact us at:

DriftIQ
Email: driftiq.support@gmail.com